NVROLD Support
Returns & Exchanges
Not the perfect fit? No problem. We make returns and exchanges simple so you can shop with confidence.
7 Days
To return or exchange
Free
Pickup from your door
Gift Card
RUN / NVR refund
Start a return or exchange
How it works
-
Tell us
Choose return or exchange, pick a reason and submit.
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We pick up
We register your request and arrange a pickup from your address.
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We inspect
Once the item reaches us, our team checks it.
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Gift card or exchange
Approved returns get RUN / NVR gift card mailed to them. Exchanges are shipped out.
Good to know
- Request within 7 days of delivery.
- Refunds are issued as a RUN / NVR gift card after the item is inspected and mailed .
- RUN / NVR gift cards can be redeemed fully against your orders.
- Items should be unused, with tags and original packaging.
- Final sale items and gift cards can't be returned.
































































